Every vendor and partner your hospice relies on, in one directory
The hospital bed fails on a Friday evening and you need the DME company's after-hours line — but you're not sure which number in the spreadsheet is still good. A symptom crisis at midnight means calling the compounding pharmacy, except someone changed their on-call line and nobody updated the binder. A death happens and the family is waiting while your nurse hunts for the right funeral home contact. A non-English-speaking family needs an interpreter and the list of agencies lives in one coordinator's email. Care Roster keeps every vendor and partner number in one verified, searchable directory your whole team can reach from any device. No patient data, ever.
- No patient data required
- Verification so stale numbers get flagged
- Unlimited users, one flat price
The vendor directory that works when you need it most
Hospice teams depend on dozens of outside companies — and the contacts for those companies are scattered across binders, phones, and inboxes. Care Roster pulls them into one place that every team member can search and trust.
All your vendor types, organized
DME suppliers, compounding and retail pharmacies, funeral homes, reference labs, interpreter services, referral partners — each lives in its own category so staff can filter down to exactly what they need without scrolling through everything. Categories are fully customizable: if you serve multiple counties or work with specialty services, you create the buckets that match your workflow. Tags add another layer for cases like pediatric equipment vendors or Spanish-language interpreter agencies.
Confirm a number is still good
Care Roster's verification feature lets any editor stamp a vendor contact as confirmed — recording who checked it and when. Contacts that haven't been verified recently surface as overdue, giving your team a short list to work through before the next urgent call reveals a dead number. One click to verify, and the whole directory reflects the current status. It's the difference between finding out a number changed at 2 a.m. during a death visit and finding out on a Tuesday afternoon during a routine check.
More than one contact per company
Real vendor relationships don't fit in a single phone number. A DME company has a daytime dispatch line, a 24-hour after-hours number, a fax for equipment orders, and a direct cell for your account rep. A pharmacy has a main counter, a compounding department, and a pharmacist-on-call. Care Roster stores all of them under one organization record — labeled so your nurse knows which number to call at midnight versus which to fax an order to at noon. Individual contacts within the company carry a work number with extension, a cell, and an email.
Reach referral partners without the hunt
Hospitals, SNFs, ALFs, and home health agencies that refer patients to your hospice are partners too — and keeping those relationships warm means having the right contact for the right conversation. Care Roster lets you store the social worker at the referring hospital, the discharge planner at the SNF, and the administrator at the ALF all in the same directory as your DME and pharmacy vendors. Categorize them as referral partners, tag them by facility or region, and your outreach team always knows who to call without asking around the office.
The old way vs. the Care Roster way
A binder of business cards and a vendor tab Problem
- Numbers go stale and nobody finds out until a crisis
- One number per vendor, even when there are four that matter
- Referral partners scattered across separate lists
- No search — just scrolling at the worst possible moment
The Care Roster way Solved
- Verification flags stale contacts before they cause problems
- Every number for a vendor stored under one record
- Vendors and referral partners in one searchable directory
- Instant search and tap-to-call from any phone
Hospice vendor directory, answered
What kinds of vendors can we track in Care Roster?
Any external company your hospice depends on operationally. Most teams start with DME suppliers, compounding and retail pharmacies, funeral homes, reference labs, interpreter services, and referral partners such as hospitals, SNFs, and ALFs. Beyond those, you can add home health agencies, medical supply houses, answering services, chaplaincy organizations, and any community resource you call regularly. Categories are fully customizable, so you name the buckets that match your workflow.
How do we keep vendor numbers from going stale?
Care Roster has a built-in verification feature. Any editor can mark a vendor's contact as verified — the record stamps who confirmed it and when. Contacts that haven't been verified in a while surface as overdue so your team knows which numbers need a check-in call before the next crisis. It's a lightweight process: one click to confirm, and the whole team sees the current status.
Can a vendor have several contacts and departments?
Yes. Each organization in Care Roster holds as many contacts as you need. A DME company might have a main dispatch line, a 24-hour after-hours number, a fax for orders, and a direct cell for your account rep — all stored under the same record. Individual people within the company can have their own work phone with extension, a cell, and an email. You're not forced to pick just one number and hope it's the right one at 11 p.m.
Can we tag vendors by service or region?
Yes. On top of categories, Care Roster supports free-form tags you define. Common examples: a tag for each county or service region you cover, tags for specialty services like pediatric DME or Spanish-language interpreters, or a tag marking vendors on a preferred list. Tags stack with categories and are searchable, so a nurse looking for a bilingual interpreter in a specific county can filter down in seconds.
Organize every vendor and partner
Every vendor your hospice depends on — verified, organized by category, and reachable from any phone. Start a free 45-day trial and give your whole team one directory they can trust, with no credit card and no patient data required.